Privacy Policy

Introduction

ChordBridge ("we", "our", or "us") operates the website chordbridge.com. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and safeguard your information when you visit our website.

By using our website, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our website.

Information We Collect

We may collect the following types of information:

Automatically Collected Information

• Usage Data: Information about how you use our website, including pages visited, time spent, click patterns, and navigation paths.
• Device Information: Browser type and version, operating system, device type, screen resolution, and language preferences.
• Log Data: IP address (anonymized where required by law), access times, referring URLs, and error logs.

Information You Provide

• Contact Information: If you email us, we collect your email address and any information you choose to provide.

How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our website
• To improve and optimize user experience
• To analyze website usage and trends
• To detect and prevent technical issues
• To respond to your inquiries and support requests
• To display relevant advertisements

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our site.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website through aggregated, anonymous data.
• Advertising Cookies: Used by our advertising partners to display relevant ads based on your interests.

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

• View and delete cookies
• Block third-party cookies
• Block cookies from specific sites
• Block all cookies

Please note that blocking certain cookies may affect the functionality of our website.

Third-Party Services

We use third-party services that may collect information about you:

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy. Analytics data is typically retained for 26 months. If you contact us via email, we retain your correspondence for up to 2 years to provide ongoing support.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Regular security assessments
• Access controls and authentication
• Secure hosting infrastructure

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Rights Under GDPR (EU Users)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us at contact@chordbridge.com.

Your Rights Under CCPA (California Users)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request disclosure of personal information collected
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of the sale of personal information
• Right to Non-Discrimination: Not be discriminated against for exercising your rights

Note: We do not sell personal information to third parties.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information from our records.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our website, you consent to such transfers. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date at the top.

We encourage you to review this privacy policy periodically for any changes. Your continued use of the website after any modifications indicates your acceptance of the updated policy.